What This Privacy Policy Covers For You
When you open an account wallet with Sona Bit, we ask for a mobile number, a display name and the payment channel you'll use — bKash, Nagad or Rocket. During a deposit or withdrawal, we log the transaction reference number and the last few digits of
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the sending wallet so our finance desk can match your request to the right account; we do not store your full wallet PIN or password anywhere on our side. Session data — device type, browser, approximate access time — helps us recognise your login and flag
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anything unusual before it turns into a support ticket. Cookies keep you logged in between visits and remember chip-row settings like your last-used payment tab. How long we hold this information, and which rules apply to sharing or deleting it, depends on your local law and
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the eligible region you're accessing from; Bangladesh data-protection rules and our own retention practice work together on that. We don't sell your details to outside marketers. Information may be shared with a payment partner — for a bKash, Nagad or Rocket transfer — strictly to confirm
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that transaction, or with a verification partner if a withdrawal needs identity confirmation. If you close your account wallet, records tied to that history are kept only as long as compliance or dispute-resolution needs require, then cleared from active systems.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.